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Business Communication


Text by Jagoda Poropat Darrer

For every woman, working in a highly demanding working environment represents additional challenges.  Besides her core knowledge and skills every successful woman has to have well developed soft skills that matter and make the difference.  Excellent communication skills separates leaders from managers and high performing teams from average teams. Incorporating communication skills into all aspects of management is crucial today. You spend more time in oral communication than in any other work activity.


Characteristics of good speaking include good voice quality, excellent speaking style, accurate word choice, and critical listening skills. Good voice quality is God given but you can improve it through the variety of exerciseshttp://www.luvvit.com/college/media/voice.html, as well as your diction (the accent, inflection, intonation, and speechsound quality manifested by an individual speaker,
usually judged in terms of prevailing standards of acceptability,http://dictionary.reference.com/browse/diction) In your everyday conversation and writing you should use good business etiquette and business style, because a poor etiquette can drive away your audience (colleagues, customers or investors).  When using your words you should pay attention to use the words your audience can understand. Critical listening means listening actively and paying attention to the speaker as well as interpreting and remembering its meaning. 
Developing an effective presentation is not always an easy job. It engages you into a writing process consisting of three distinct elements, the introduction, the body, and the closing. But first you have to identify and select appropriate presentation method, analyze the situation, gather information, organize the ideas, create verbal and visuals to support the presentation. The purpose of almost any business presentation is to inform or to persuade. The rule you should follow is the KISS rule, Keep It Short and Simple.
 
Effective speech delivery techniques comprise use of voice and physical aspects such as posture, walking, facial expression, and gestures. The purpose is to connect with your audience in as many as possible levels. It is very important to speak clearly so anyone can understand you. It comes to the fore especially in a phone conversation, when usually only voices are heard. So is vital to make your voice sound pleasant and friendly.An effective presentation heavily depends of the way in which you will present it. It is not only about the content. Your content can be world class but if your delivery is poor the message will not be effectively received.
 
And finally, I’m sure you want to be well perceived from the very first impression at work. When women think of what to wear in the corporate workplace is important to keep in mind that the way we present ourselves needs to be appropriate. Our clothes speak for us in that first seven seconds of making the first impression. So, let the clothes be your best ambassador. To learn how read on next blog post How to dress to impress.
 
Let me be your guide and helpful mentor through this wild world of the new lipstick jungle, keep following us. For detail see:
 
-          http://www.slideshare.net/trisetyawati/presenting-to-win-3936981
-          http://relache.hubpages.com/hub/public-speaking-tips
-          http://www.wikihow.com/Develop-Good-Communication-Skills
-          http://workawesome.com/communication/effective-communication-skills/
-          http://www.speakingedge.com.au/

Jagoda Poropat Darrer
IFTF

Croatia
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Business Communication
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